Privacy Policy

Effective Date: 21 October 2025
Company Name: Zadka & Slatsha Property Group (Registration No. 2022/516873/07)
Website: zsprop.co.za
Contact Email: manager@zsprop.co.za

1. Introduction

Zadka & Slatsha Property Group (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of all visitors, clients, and users (“you” or “your”) who access or use our website and services.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with:

  • The Protection of Personal Information Act (POPIA), Act 4 of 2013;

  • The Electronic Communications and Transactions Act (ECTA), Act 25 of 2002; and

  • Applicable South African common law principles regarding privacy and data protection.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

  • Personal Identifiers: full name, ID number, date of birth, gender.

  • Contact Details: email address, phone number, physical address.

  • Employment or Student Information: occupation, employer/university details (if applicable to accommodation applications).

  • Payment Information: bank account or transaction details (only when necessary for rental payments).

  • Technical Data: IP address, browser type, device identifiers, and usage data through cookies or analytics tools.

We only collect personal information that is necessary and relevant for the purposes stated below.

3. How We Collect Information

We collect your information through:

  • Online forms (e.g., accommodation applications, contact forms, or newsletter sign-ups).

  • Direct communication (email, WhatsApp, phone calls).

  • Automated means (cookies, analytics, or tracking pixels on our website).

4. Purpose of Processing Personal Information

Your personal information is collected and processed for the following legitimate purposes:

  • To provide and manage accommodation services;

  • To communicate with you regarding your booking, lease, or enquiry;

  • To process applications and payments;

  • To comply with legal and regulatory requirements;

  • To improve our services and website user experience.

  • To send service updates, notices, or relevant communication.

We will not use your personal information for any other purpose without your consent.

5. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

  • Your consent (as given through website forms or written communication).

  • Performance of a contract (lease or service agreement).

  • Legal obligations (compliance with tax or regulatory authorities).

  • Legitimate interests (improving operations, marketing, or security).

6. Storage and Security of Information

We implement reasonable technical and organisational security measures to safeguard your data against loss, unauthorised access, misuse, or disclosure.

Your personal information may be stored electronically on secure servers or in physical form in locked premises. Only authorised personnel have access to your information.

If a data breach occurs, we will notify the Information Regulator and affected individuals in accordance with POPIA.

7. Sharing of Personal Information

We do not sell or rent personal information. However, we may share it with trusted third parties strictly when necessary for:

  • IT support and website hosting;

  • Payment processing;

  • Legal and regulatory compliance; or

  • Service providers who assist with operational activities (e.g., maintenance contractors).

All third parties are contractually bound to maintain the confidentiality and security of your information in line with POPIA.

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Once information is no longer needed, it will be securely deleted, de-identified, or destroyed.

9. Your Rights Under POPIA

You have the right to:

  • Access your personal information held by us;

  • Request correction of any inaccurate or outdated information;

  • Withdraw consent where processing is based on consent;

  • Object to processing under certain circumstances;

  • Request deletion of personal information (subject to legal and contractual limitations).

Requests can be submitted in writing to: manager@zsprop.co.za

10. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, track traffic analytics, and improve performance.

You can control or disable cookies through your browser settings, but some parts of the website may not function properly without them.

11. International Data Transfers

We primarily store and process data within South Africa. If data is transferred outside the country, we ensure that such jurisdictions offer equivalent data protection standards consistent with POPIA.

12. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third parties. You are encouraged to review their privacy policies separately.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, operational, or technical circumstances. Updates will be posted on this page with a revised effective date.

14. Contact Information

For any questions, access requests, or privacy concerns, please contact:

Information Officer: info@zsprop.co.za
Email: manager@zsprop.co.za
Phone: 031 210 0242
Physical Address: 64 Bank Terrace, Manor Gardens